Terms & Conditions

1. About these terms

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2. Booking and payment

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3. Credit accounts

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4. Changing a date

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5. Cancellations and refunds

We understand that plans change. What we can refund depends on how much notice you give. Our team looks at every cancellation and will always talk to you about moving to another date.

• 28 or more days before the start: full refund.
• 7 to 27 days before the start: 50% of the price is charged and the rest refunded.
• Less than 7 days before the start: no refund.
• Within 24 hours of the start, or if you do not attend: no refund, unless there are extenuating circumstances.

Where a charge applies, our team may waive it in extenuating circumstances, and will always talk to you about moving to another date. We confirm every cancellation outcome by email.

6. Your responsibilities

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7. Liability

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8. Contact us

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