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Cookie policy

Version 1.3 · Effective from 1 October 2026

1. What cookies are

Small files a website stores in your browser so it can remember things between pages, such as that you are logged in.

2. Cookies we use

CookiePurposeTypeLasts
eci_sessionKeeps you logged inStrictly necessary12 hours, or 30 days if you choose
eci_loginRemembers which code we sent youStrictly necessary15 minutes
eci_mfaSecond sign-in step for staffStrictly necessary10 minutes
eci_checkoutRemembers the booking you are paying forStrictly necessary24 hours

3. Managing your choice

We only use strictly necessary cookies today, so there is nothing to switch on or off. If we add analytics, we will ask first.

4. Changes to this policy

[Legal text supplied by ECI-Hub and reviewed by a solicitor. This placeholder shows where it goes.]